Privacy policy

Last updated: July 28, 2026

GoodDose operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with our services. GoodDose is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, submit information, or otherwise communicate with us. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details, such as your name, billing address, shipping address, phone number, and email address.

Payment and transaction information, such as payment details, order information, purchase history, refunds, returns, and billing records.

Account information, such as username, password, preferences, and settings.

Communications with us, including information you provide when contacting customer support.

Device and usage information, such as browser type, IP address, device identifiers, pages viewed, and interactions with the Services.

Health-related or intake information you choose to provide when completing forms or communicating with providers, where applicable.

Sources of Personal Information

We may collect personal information directly from you, automatically through the Services, from Shopify and other service providers, from healthcare or pharmacy partners where applicable, and from other third parties as permitted by law.

How We Use Personal Information

We may use personal information to:

Provide, operate, and improve the Services.

Process payments, orders, refunds, returns, and customer support requests.

Facilitate intake, eligibility review, provider review, pharmacy fulfillment, or related services where applicable.

Communicate with you about your account, orders, services, support requests, and policy updates.

Send marketing or promotional communications, where permitted by law.

Personalize your shopping or website experience.

Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity.

Comply with legal obligations, enforce our terms, and respond to lawful requests.

How We Disclose Personal Information

We may disclose personal information to:

Shopify, which hosts and powers our store.

Service providers that help us operate the Services, such as payment processors, shipping providers, customer support providers, analytics providers, technology providers, and marketing partners.

Healthcare providers, pharmacy partners, or related service providers where needed to review eligibility, facilitate services, fulfill orders, or provide customer support.

Business and marketing partners, where permitted by law.

Affiliates or corporate partners, where applicable.

Government authorities, legal advisors, or other parties when required to comply with law, enforce policies, protect rights, or respond to legal process.

Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transmitted to Shopify and other third parties that may be located outside your jurisdiction. To learn more about how Shopify processes personal information, you can review Shopify’s privacy materials at https://privacy.shopify.com/.

Cookies and Tracking

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand usage, improve the Services, and support marketing or advertising. Depending on where you live, you may have rights to opt out of certain targeted advertising or data sharing.

Third-Party Websites

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites. You should review their policies before providing information to them.

Children’s Privacy

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at support@gooddoserx.com.

Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure. We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to opt out of certain uses of your information. These rights may be limited by law. To make a privacy request, contact us at support@gooddoserx.com.

You may also opt out of promotional emails by using the unsubscribe link in those emails. Even if you opt out of marketing messages, we may still send non-promotional messages about your account, orders, services, or legal notices.

International Transfers

We may transfer, store, or process your personal information outside the country or state where you live. Where required, we rely on appropriate safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date and post the revised policy on this website.

Contact

If you have questions about this Privacy Policy or would like to exercise privacy rights, contact us at support@gooddoserx.com.